Fitch upgrades Acenden’s rating as mortgage loan specialist

Acenden (http://www.acendenmortgages.org), the UK’s leading house loan specialist, has had both their Prime and Subprime service standing upgraded by the organisation ‘Fitch’, around RSS2. According to a representative at Fitch, the principal Servicer ratings upgrade ended up being due to Acenden’s continuous implementation of modern web payment services. These kind of had resulted in a huge decline (approximately 67%) in payments manufactured by phone, as customers knew how much quicker and more practical online payments were.

Also, Fitch stated that the higher rating would have been a reflection of the efforts Acenden got made regarding the installation of a new high-tech management system for papers, which has made it easier for employees gain access to the information they need within the company. Fitch in addition acknowledged the stability of both the midst and senior management squads, each member of which had exhibited skill and expertise while handling customers’ issues.

Fitch praised your company’s internal auditing function which has carried on to evolve and build, providing Acenden with a highly prepared risk management system that's normally only found within fiscal services companies that have drastically higher risk profiles. The standing organisation pointed out that this chance framework which the company features so deftly implemented is one of their most impressive attributes, and contains set a benchmark for all those other services which are Fitch scored within Europe. This, Fitch states, is confirmed by Acenden’s triumphs in gaining the Qualification for Information Security in 2010, and by the KPMG Audit document in 2011.

The company’s specialist repairing rating has also been noted, exhibiting its capabilities as a consultant servicing operation. Fitch commented in Acenden’s continuous utilisation of loss mitigation tactics and arrears tactics, that happen to be consistent inside of the market in england, and which adhere to the regulation standards regarding the fair treatment method of customers.

The CEO of the corporation, Amany Attia, remarked that following this rating up grade, Acenden is now the highest rated Fitch program providing specialist mortgage suggestions, both in the special repairing and primary markets of britain. Attia added that this is proof of the company’s position as a market place leader.